SUNA RESERVATION TERMS FEE: £50 (refundable, credited to your device price) DEVICE: £224 founders / £324 retail (includes first month of service) SUBSCRIPTION: £24/month, starting 30 days after your device ships. The first month is included with your device. SHIPS: Q1/Q2 2027 REFUND POLICY: - Cancel any time before we ship: full refund of the £50 deposit and the £174 device balance. - After shipping: 30-day return policy from delivery. Your local statutory consumer rights are unaffected (UK Consumer Rights Act 2015 + 14-day distance-selling rights for UK customers, EU Consumer Rights Directive for EU customers, applicable state laws for US customers). - Subscription: cancel any time from your account. SHIPPING CONFIRMATION: If you don't respond to multiple confirmation emails across the run-up to your ship date, your reservation expires and you can request refund anytime before shipping date. LATE DELIVERY: If we fail to ship your device by Q1/Q2 2027 plus 6 months, you can cancel and receive a full refund of everything paid. We'll let you know in advance if a delay of this size looks likely. INTERNATIONAL CUSTOMS: We ship from three fulfillment hubs - the United Kingdom, the United States, and the Netherlands. UK customers receive their device from our UK hub (no customs charges). US customers receive their device from our US hub (domestic shipping; no import duties). EU customers receive their device from our Netherlands hub (intra-EU shipping; VAT included in the price, no border duties). Customers outside the UK, US, and EU (e.g., Canada, Australia) may incur import duties, taxes, or handling fees from their local customs authority. These are set by your government - not by us - and are your responsibility for non-UK / non-US / non-EU destinations. AUTOMATIC PAYMENTS: When you reserve, your card stays on file with our payment processor (Stripe). We use it to charge the £174 device balance approximately 12 weeks before your device ships, and to start your £24/month subscription 30 days after your device ships. You can cancel any time before shipping for a full refund of everything paid. You can cancel the subscription any time from your account. FOUNDER NUMBER: Your founder number is yours for life - it is not recycled if you later request a refund. If you re-reserve after a refund, you'll receive a new number from the next-available pool. REFERRALS: any SUNA waitlist member can refer friends. Each qualifying referral earns one month of subscription credit (not cash); 12 referrals = 1 year free subscription. A qualifying referral is a genuine, distinct real person you personally invited. Until the Founding wave closes on 14 June 2026 (23:59 UTC), that person signing up to the waitlist qualifies; from 15 June 2026, only that person reserving with a paid deposit qualifies. Credit is applied to your SUNA subscription once it begins (after your device ships) and is never paid as cash. "No cap" means there is no fixed limit on credit earned from genuine referrals of real people you personally invite; referral credit is offered for authentic human activity only. We reserve the right, in our sole discretion and without prior notice, to withhold, reduce, reverse, suspend, or otherwise restrict referral credit, and to disqualify any account or referral, where we detect or reasonably suspect automated, bot-driven, self-referral, bulk, incentivised, or otherwise inauthentic or abusive activity, or any activity that in our judgement does not reflect genuine referrals by distinct individuals. We may determine what constitutes such activity, and apply such measures, at our sole discretion. This does not affect your statutory consumer rights. *Product design may vary from images shown. *Prices shown here are for the United Kingdom. Your region's pricing is shown on /reserve and confirmed at checkout. ──────────────────────────────────────── CONTACT echo@suna.health suna.health Disclaimer! Wellness device. Not medical. Not diagnostic. Ask your doctor. © 2026 Suna Health